858-228-4997 info@shurphire.com

IT Services Pricing

Our standard hourly rates are below:

  • Residential IT Support is provided at $99 per hour.
  • Business IT Support is provided at $125 per hour.
  • Weekend/Holiday IT Support is provided at $150 per hour

We charge the same for access to our experts, either over the phone or in person.

We offer a consultation qualifying businesses. If you would like to learn more about the state of your IT infrastructure, and find out what it would take to improve things, please call us today.

Note: We do not charge travel time within our coverage area, but do have a one hour minimum for field appointments. This minimum does not apply to our remote and phone appointments.

  • Field Appointments
  • Helpdesk / Remote Service
  • Documentation Service
  • Automated Maintenance and Preventative Care
  • Managed Antivirus and Security
  • Monthly Service Agreement and Fee
  • Emergency Support
  • After Hours Service
  • Priority Level
  • User Count Requirements

Personal

  • Field Appointments
  • Helpdesk / Remote Service
  • Documentation ServiceX
  • Automated Maintenance and Preventative Care
  • Managed Antivirus and Security
  • Monthly Service Agreement and Fee
  • Emergency SupportX
  • After Hours Service(by appt)
  • Priority LevelNormal
  • User Count Requirements1
  • FREE CONSULTATION

Business

  • Field Appointments
  • Helpdesk / Remote Service
  • Documentation Service
  • Automated Maintenance and Preventative Care
  • Managed Antivirus and Security
  • Monthly Service Agreement and Fee
  • Emergency Support
  • After Hours Service
  • Priority LevelHigh
  • User Count Requirements3+
  • FREE CONSULTATION

IT Services Plans: Business and Personal

Shurphire Technologies offers two different plans for great IT service: Business and Personal.

The Business Plan is a full suite of services focused on providing enterprise-grade IT solutions to small businesses. We use a Managed IT Services model to ensure maximum stability, security, and efficiency in IT for our customers. The Business Plan includes a wide array of solutions such as field appointments, remote help desk, powerful maintenance and security features, preventative care, documentation, and more. The Business Plan requires a monthly commitment for a minimum of 5 workstations.

The Personal Plan is an on-demand plan offering one solution: scheduled field appointments. Anyone can use the Personal Plan to get one of our highly skilled technicians on-site for IT assistance. This plan is excellent for occasional on-demand service. It’s designed primarily for home users who want business-grade technicians to help with their technology.

The Personal Plan can be used by small businesses (under 5 users), but businesses should consider this important limitation: field appointments are typically booked 3-5 business days in advance. Businesses who want support for mission-critical IT systems are better off enrolling in a Business Plan which includes faster response times, remote support, documentation service, and preventative care. Businesses with 5 or more users are only eligible for the Business Plan.

If you are unsure which plan is right for you, see the comparison chart and contact us for help selecting the right plan for you.

Cancellation Policy

You may cancel any appointment up to 24 hours in advance without penalty.

Appointments cancelled within 24 hours of the start time will be charged a penalty of 1 hour of labor.

Coverage Area and Travel Fees

We proudly serve the entire San Diego Area and sometimes beyond. With remote technology we can help customers anywhere.

Shurphire Technologies provides on-site support with $35 travel fees inside of our local coverage area, as defined below. If you are outside of our local coverage area, we can still come to your business or home for a small travel fee.

San Diego County California Cities List

Carlsbad
Chula Vista
Coronado
Del Mar
El Cajon

Encinitas
Escondido
Imperial Beach
La Mesa
Lemon Grove

National City
Oceanside
Poway
San Diego

San Marcos
Santee
Solana Beach
Vista